BMW X3 xDrive28i Informations techniques télécharger pdf (Page 18)

JOBNAME: 1806553 2014 BMW X3- PAGE: 14 SESS: 113 OUTPUT: Wed Jul 2 08:41:23 2014

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Services

From the information you provide, the BMW

Roadside Assistance service representative will

determine the type of help required.

Dispatch Service

A service provider will be dispatched to the site

of your disabled vehicle.

On-Site Assistance

On-site service for vehicle disablements such as

flat tires, dead batteries, and out of fuel conditions

is provided up to a maximum of $100.00 per

incident by BMW Roadside Assistance.

The cost for parts and fuel, when used on-site,

are the responsibility of the owner/driver. The

New SAV Limited Warranty does not cover any of

the above on-site services.

Lock-Out

Your BMW is equipped with an advanced entry

system, which cannot be bypassed by traditional

locksmith methods without significant damage to

your vehicle. However, in the event that you find

yourself locked out, a simple telephone call to

Roadside Assistance will help you get back on

the road. A representative will help you find

transportation or arrange towing service to the

nearest authorized BMW center. Related towing

costs will be compensated up to $100.00 per

incident. You, or the person driving your vehicle,

are responsible for any expenses related to

replacement keys.

Towing Service

In the event of a mechanical breakdown normally

covered under the New SAV Limited Warranty,

your vehicle will be transported (at no cost) to the

nearest authorized BMW SAV center. Your

vehicle is also covered in the event of an accident

or collision.

If a breakdown occurs after normal business

hours, your vehicle will be transported to a secure

location and transported to the nearest

authorized BMW SAV center on the next

business day.

If you request that the vehicle be taken to a

location other than the nearest authorized BMW

SAV center, any additional expense will be your

responsibility.

However, you may request (at no cost) to be

taken to a different authorized BMW SAV center

as long as it is within 50 additional miles of the

“nearest” authorized BMW SAV center.

Towing requests for vehicles disabled because of

casualty, fire, act of God, or violation of law

(federal, state or local) are provided at the

expense of the owner/driver.

If it is necessary for you to have your vehicle towed

through your own arrangements, you must

contact BMW Roadside Assistance for prior

authorization and instructions on claim

procedures. All claims must be submitted within

sixty (60) days of the disablement or occurrence,

accompanied by the original receipts. Claims

received after that time period may be dishonored

and are subject to the full discretion of BMW

Roadside Assistance. If BMW Roadside Assistance

is not contacted for “prior” authorization, the

maximum coverage for towing is $100.00.

Sign-and-Drive

Typically, if you are within the terms of your

warranty, the services you receive under the

BMW Roadside Assistance program will not

require payment. In most cases, you will simply

sign a receipt from the provider of services.

Trip Interruption Benefits

Trip interruption benefits are provided for

mechanical breakdowns as follows:

䉯 Breakdowns that are warranty related, and;

䉯 Must occur in excess of 100 miles from the

driver’s primary residence, and;

䉯 Repairs cannot be completed during normal

business hours on the same day of

breakdown.

Reimbursements will be made for meals, lodging,

car rentals, and alternate transportation to bring

the driver and the BMW SAV together after the

vehicle has been repaired by an authorized BMW

SAV center. Original receipts must accompany all

reimbursement requests.

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BMW X3 xDrive28i Informations techniques Page 18

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